Hei

Har et problem med steam, den som jeg fikk av en kompis på cd går det ikke an å spille med. Er det noen som kan hjelpe meg?

The question

Know how to ask the question, and provide all the necessary information in your initial post. For example, a question like:

"Please help me, I cannot mount exchange mailbox store!!! I must repair this ASAP,
will someone help me?"

will also receive the same sort of answers that this article tries to teach you how to avoid, or no answers at all. And if someone did want to try to answer, they'd need to ask for more information, which in turn will cause you to come back and explain yourself, thus lengthening the answering process.

Good examples of questions will include information from most of the following categories:

- What are you trying to do?
- Why are you trying to do it?
- What did you try already, why, and what was the result of your actions?
- What was the exact error message that you received?
- How long have you been experiencing this problem?
- Have you searched the relevant forum/newsgroup archives?
- Have you searched for any tools or KB articles or any other resources?
- Have you recently installed or uninstalled any software or hardware?
- What changes were made to the system between the time everything last worked and when you noticed the problem?

Don't let us assume, tell us right at the beginning.

Some technical information we need to have (naturally, hardware or network-specific questions need their topic-specific information):

- What Operating System and Service Pack level are you using?
- What Exchange version and Service Pack level are you using?
- Tell us about your Active Directory domain environment, or if on a SOHO network, then information about your workgroup settings.
- Tell us about your name resolution topology (DNS, WINS etc.)
- If applicable, what does the LAN/WAN topology look like? Include TCP/IP-relevant information.
- Migration scenarios - add in your exact details.
- What does the Event Log say?
- Do you have current backups? Why not?
- What does the backup log say?
- Are you using Anti-Virus or Anti-Spyware/Adware tool?
- Have you checked for virus infection?
- Is there a Firewall on the host or on the network?
- Do you have sufficient free disk space? Check again.
- Any other information you think we might need in order to help you.

- Do not make us ask your clarification questions, and do not make us point you back to the manual or readme file, or ask you to search the web by using search engines such as Google, MSN Search or Yahoo!. The more relevant info you provide, the more likely it is that your problem can be resolved quickly. Help us help you. If you chose not to provide us with the relevant information you're just making it more difficult for us to provide you with good answers in a timely fashion. If you don't care enough about your own problem, it will be much harder for us to care enough about it to help you. Don't be surprised if people are less enthusiastic about helping you under such conditions.

- Tell what you have done prior to asking your question. This will help us understand that you've done so far. Add information about the steps you took so far towards what you think might be the solution to your problem, related KB articles you found, relevant search results you found when searching the web and any other information you've gathered from various sources. Most active forum/newsgroups members like to help those who they think are doing a better job in trying to help themselves. They tend to ignore or give laconic answers to those who, in their opinion, are not doing their own research, and seem to be to lazy to do the work themselves.

- Write in a clear language, avoiding spelling mistakes or grammatical errors. Don't type IN ALL CAPS, which in most cases is read as shouting and considered rude. Try to express yourself in a clear language, and by all means - do try to use punctuation marks in the right place.